Polish-Speaking Customer Expert - Remote from Greece

What you will do

• Deliver exceptional customer service.

• Perform troubleshooting.

• Call, collect and analyze customer feedback.

• Escalate cases when necessary and follow up to guarantee customer satisfaction.

• Show empathy and professionalism in every interaction, whether written or verbal.

• Manage customers and support them with a premium experience.

• Collaborate with internal teams to resolve cases quickly and efficiently.

• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Polish language skills.

• Very good English communication skills.

• Previous experience in customer service, ideally in a premium or luxury brand.

• Strong interpersonal skills with the ability to handle sensitive cases.

• Good ...