Job Description
Working directly with clients(new & retention) on membership list & validating with Yakeen to achieve 100% upload within 48 hours & minimizing fallout below 1% (excluding duplicate insurance) after client confirmation.
Fallouts : Working directly with clients to manage fallouts & arrange compliance information for successful CHI upload.
Duplicate Insurance : Communicate with clients on the status of duplicate insurance & implement client decision with upload to CHI within 15 days.
Support to policy validation : Arranging required compliance documents & information to confirm policy validation.
Global care : Implementation of policy / member upload on global care system.
Misc. : Any related tasks on membership/policy assigned by Manager.
Report : Prepare daily status report on new/renewal policies & fallouts.
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