Podcast Narrative Director

Account Management Partner (Kyndryl)

Account Management Partner – responsible for driving proactive account growth, retaining key accounts, and building long‑term relationships with senior executives. Oversees account P&L, collaborates with sales teams, and executes strategies to expand scope and profitability.

Responsibilities

• Develop and execute account strategies to grow revenue and maximize profitability.
• Identify and qualify new opportunities within existing accounts and create a strong pipeline.
• Manage one or more portfolio or strategic accounts, ensuring customer satisfaction and success.
• Lead cross‑functional collaboration with sales, solutions, and partner teams to deliver seamless client experiences.
• Maintain account compliance, manage risks, and uphold Kyndryl’s reputation and ethical standards.
• Own the account P&L, drive cost efficiencies, and monitor financial performance.