Job Description

Job Description

We have an exciting opportunity for a POD Administrator to join our friendly team in Broxburn on a full time permanent basis. 

Salary: £25,815 per annum 

Working hours: 4 on 4 off, 7am-7pm. 

The purpose of a POD Administrator is to process Proof of delivery documents (PODs) received from Fowler Welch depots and Sub contractors. Scanning processed paperwork, to enable customers to view their POD’s.

Key Duties of a POD Administrator:

  • First point of contact for visitors and incoming calls.
  • Processing POD’s, checking all incidents have been reported and that the paperwork is stamped / signed correctly to a high level of accuracy.
  • Ensuring POD’s are scanned correctly, making them available to customers.
  • Dealing with customer POD queries in accordance with set guidelines.
  • Liaising with customers, supermarkets and sub-contractors via telephone and email regarding POD quer...

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