PNC Intake Auditor & Sign-Up Coordinator

Title: PNC Intake Auditor & Sign-Up Coordinator

Location: Dallas

Salary: $70,000 – $80,000

Hours: Nights and Weekends; detailed schedule to be determined

Dallas, TX • Full-Time • On-Site

Top Texas personal injury law firm seeks a highly organized, assertive, and mobile non-lawyer operations professional to serve as the office point person for Potential New Client (PNC) sign-up follow-up in our Dallas office. Our law firm has been named a Best Place to Work in the country. This position reports directly to the Director of Intake Operations.

Job Summary

This position exists to protect our sign-up pipeline. The person in this role is responsible for monitoring every priority PNC in the office, auditing attorney follow-up, observing live phone activity for professionalism and closing discipline, and ensuring that all required intake facts are entered into Salesforce immediately and a...