Job Description
Job Description
- Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship
- Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful
- Treat every employee with respect and make them feel valued.
- Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships.
- Go extra mile to make sure every guest needs are not just met, but exceeded.
- Assist and support team members and other departments in order to ensure a smooth operation.
- Hire the right talent in the right position and ensure that existing talents are retained to have employees who exhibit higher engagement.
- Save cost and time by following innovative practices and implementing them to existing processes for adapting changing conditions.
- Never fail the Top 5 Service Excellence
- Look at me
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