Job Description

APM TerminalsBe a part of the Operational Technology Support team within the Operations Technology function, We are responsible for providing remote incident management, Problems and release management for OT products.

Focus areas/main deliverables: Ownership of resolution of Automation Incidents for Terminals / Products in scope and support on Release Management.

What we are looking for:

  • Investigate and resolve P3/P4 incidents and fulfil Service Request & Coordinate on P1/P2 until closure with SME’s /Vendors
  • Passion about automation and new technologies
  • Problem-solving orientation
  • Conduct daily review and stand-up calls with respective stakeholders like BAU team, Engineering team, Product teams etc. to follow-up on all active incidents and SRs
  • Must be able to work as a single point of contact for all deliverables L2 technical Support on Automation products from vendors or developed inhouse
  • Provide transparency and visibi...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Maersk today.

    Submit Application