Player Experience Manager

Location: Remote / Hybrid

Reports to: Player Experience & Communications Lead

We are looking for a Community & Retention Manager who understands gaming culture and can build an active, trusted, and engaged player community across Discord, Telegram, and social platforms.

This role is not moderation alone.

You will be responsible for driving conversations, encouraging participation, managing sentiment, and creating small engagement moments that improve retention and player loyalty.

You will work closely with content, social, creative, and growth teams to ensure the community feels heard, informed, and emotionally connected to the game.

Experience working with gaming or RMG communities is strongly preferred. Exposure to SEA player behaviour and engagement patterns is a major advantage.