Job Description

What you’ll do in this role:
  • Work as part of a global team to establish best‑in‑class production support, efficient software deployment, configuration processes, and proactive monitoring, with goals of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from incidents in a 24x7 trading environment.
  • Ensure maximum trading system availability to avoid missing any key trading opportunities.
  • Troubleshoot trading system production incidents, whether technical or non-technical in nature. Work with internal teams responsible for proprietary and third‑party trading systems and services as well as external teams such as exchanges, brokers and software or service vendors, in time‑critical situations.
  • Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
  • Help end users and developers understan...

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