Job Description

Role: Platform Support Engineer




Location: Columbia, SC/Remote




Responsibilities:




  • Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting.

  • Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems.

  • Perform patch management, system updates, and vulnerability remediation.

  • Monitor system and application health, ensuring performance and uptime SLAs.

  • Maintain system documentation and operational procedures for OutSystems and Windows platforms.

  • Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes.

  • Automate operational tasks using PowerShell or other scripting tools.

  • Participate in an on-call support rotation for production support activities.


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