Platform Operations

We are looking for a
Platform Operations & Customer Support Executive
to support day-to-day platform operations, manage digital content workflows, and handle incoming requests through internal communication channels.

This is
not a call-center role
. The position involves hands-on work with internal systems, dashboards, and structured operational processes.

Key Responsibilities

• Manage and maintain platform content using internal tools and dashboards

• Handle incoming operational and content-related requests

• Ensure timely updates, additions, and accuracy across the platform

• Monitor ongoing workflows and platform status

• Respond to support queries via internal messaging systems

• Coordinate content updates, fixes, and routine maintenance

• Maintain clear records of requests and completed actions

Required Skills & Experience

• Experience in customer support, pl...