Job Description

Job Title: Platform Operations Engineer
Location: Ottawa, ON
Note: Prior experience in BFSI, Public Sector, or Telecom is non-negotiable.


Position Overview:
Seeking an experienced Platform Operations Engineer with a strong background in BFSI, Public Sector, or Telecom environments. The ideal candidate will support platform operations, production stability, incident management, and enterprise service delivery.


Responsibilities



  • Support platform operations across BFSI, Public Sector, and Telecom environments.

  • Support modernization initiatives for banking systems, citizen services applications, OSS/BSS platforms, billing systems, charging platforms, and telecom services.

  • Monitor platform health, availability, and operational performance.

  • Manage incidents, problem resolution, and chang...

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