Platform Operations & Customer Support Executive

Platform Operations & Customer Support Executive

We are looking for a Platform Operations & Customer Support Executive to support day-to-day platform operations, manage digital content workflows, and handle incoming requests through internal communication channels.

This is not a call-center role . The position involves hands‑on work with internal systems, dashboards, and structured operational processes.

Key Responsibilities

• Manage and maintain platform content using internal tools and dashboards
• Handle incoming operational and content‑related requests
• Ensure timely updates, additions, and accuracy across the platform
• Monitor ongoing workflows and platform status
• Respond to support queries via internal messaging systems
• Coordinate content updates, fixes, and routine maintenance
• Maintain clear records of requests and completed actions

Required Skill...