Platform Engineer

Cue provides modern customer service software that enables businesses to communicate with people using chatbots and live chat on platforms like WhatsApp, Messenger, Web chat, Telegram, and more. Our innovative solutions empower businesses to enhance customer engagement and streamline communication processes.

We are looking for a skilled and motivated Platform Engineer to join our engineering team. As a Platform Engineer, you will be responsible for the reliability, performance, and scalability of our production systems. You will work closely with our development and operations teams to ensure our systems are resilient, efficient, and secure.

Key Responsibilities

System Reliability and Performance

• Design, implement, and maintain highly available and scalable infrastructure.
• Monitor system performance, identify issues, and implement solutions to improve reliability.
• Conduct root cause analysis for incidents and implement preven...