Job Description

We’re looking for a hands-on Platform Engineer (2nd Line) who enjoys getting stuck into technical problems and making a tangible difference to service reliability. You’ll be joining a team where ownership matters; where you’ll see issues through from start to finish, improve how things are done, and play a key role in keeping our Microsoft and Open Source platforms secure, stable and performing at their best.

If you take pride in doing things properly, not just quickly, and want to grow your technical capability in a supportive, delivery-focused environment, this could be a great fit.

What You'll Be Doing

  • Act as a technical expert for incidents, service requests, and changes across Microsoft and Open Source platforms

  • Take end-to-end ownership of issues, ensuring timely resolution and SLA adherence

  • Monitor systems, alerts, and service health dashboards to proactively prevent issues

  • Perform key o...

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