Job Description
- Analyse social media networks for customer-related risks
- Create alerts within the ZeroFOX platform for customers
- Search social sites (specifically the Big 6 networks) for impersonations of Executives & Brands of ZeroFOX Customers
- Double check impersonations with current alerts in the platform to avoid duplicate creation
- Learn and work from pre-established workflows established by our customers
- Research customer Executives & Brands to familiarize yourself with their entities and expected alerts
- Utilize ZeroFOX tool set to create correct meaningful alerts for each customer/network
- Extreme attention to detail
- Knowledge of major social networks (knowledge of emerging networks a big plus)
- Superior research and writing skills (a writing sample will be requested as part of the interview process)
- Solid interpersonal and social skills
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