Job Description
Day to Day :
Core Platform & BAU Responsibilities (Primary)
- Manage and support the Kryon RPA platform, ensuring availability, stability, and security.
- Perform daily monitoring of RPA jobs, schedules, logs, and automation health.
- Handle BAU support activities including incident triage, troubleshooting, root cause analysis, and resolution.
- Support platform patching, upgrades, and environment maintenance in coordination with infrastructure teams.
- Maintain operational documentation such as runbooks, SOPs, and support guides.
Automation Support & Enhancement
- Troubleshoot and enhance existing RPA workflows to improve stability and performance.
- Assist in minor automation changes and workflow fixes rather than full-scale bot development.
- Work closely with business and technical teams to understand automation issues and improvement opportunities.
Testing & Test Management Responsi...
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