Job Description

Day to Day :

Core Platform & BAU Responsibilities (Primary)

  • Manage and support the Kryon RPA platform, ensuring availability, stability, and security.
  • Perform daily monitoring of RPA jobs, schedules, logs, and automation health.
  • Handle BAU support activities including incident triage, troubleshooting, root cause analysis, and resolution.
  • Support platform patching, upgrades, and environment maintenance in coordination with infrastructure teams.
  • Maintain operational documentation such as runbooks, SOPs, and support guides.

Automation Support & Enhancement

  • Troubleshoot and enhance existing RPA workflows to improve stability and performance.
  • Assist in minor automation changes and workflow fixes rather than full-scale bot development.
  • Work closely with business and technical teams to understand automation issues and improvement opportunities.

Testing & Test Management Responsi...

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