Job Description

Platform Assistant / Train Dispatcher

Application Deadline: 9 June 2026

Department: Customer Experience

Employment Type: Permanent - Full Time

Location: Euston

Reporting To: Nancy Booth

Compensation: £27,953 rising to £29,230 upon successful completion of probation plus shift allowances.

Description

Your role is key in delivering great customer service to our passengers. Based at Euston station, you will be responsible for the safe dispatch of trains from the platform, be the face of London Northwestern Railway in dealing with customer travel queries, provide station announcements and ensure the station is clean, tidy and safe. The role is shift based and will require you to work a mixture of earlies, lates and nights.

What does the job involve?

  • Working shift patterns which will include weekends, with early starts and late finishes
  • ...

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