Job Description
As a ServiceNow Platform Architect, you will be pivotal in supporting a high-traffic mobile digital platform that integrates financial services, lifestyle, and rewards. Here, you will define the 5-year technical roadmap, ensuring a scalable and resilient service management environment for millions of users.
Key Responsibilities
Lead the long-term ServiceNow roadmap and platform governance strategy.
Design and align high-performance solutions across ITSM, ITOM, ITAM, and CMDB.
Define standards for complex workflows, automation scripts, and custom module configurations.
Ensure global scalability, stability, and rigorous development documentation.
Oversee the integrity of data modeling, discovery, and service mapping for full visibility.
Key Competencies
Minimum 6-8 years of leading ServiceNow architecture and hands-on development.
Expert-level mastery of ITSM, ITOM (Discovery/Event Mgmt), and ITAM (SAM/HAM).
Strong JavaScript and Glide API scripting for co...
Key Responsibilities
Lead the long-term ServiceNow roadmap and platform governance strategy.
Design and align high-performance solutions across ITSM, ITOM, ITAM, and CMDB.
Define standards for complex workflows, automation scripts, and custom module configurations.
Ensure global scalability, stability, and rigorous development documentation.
Oversee the integrity of data modeling, discovery, and service mapping for full visibility.
Key Competencies
Minimum 6-8 years of leading ServiceNow architecture and hands-on development.
Expert-level mastery of ITSM, ITOM (Discovery/Event Mgmt), and ITAM (SAM/HAM).
Strong JavaScript and Glide API scripting for co...
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