Job Description

As a
ServiceNow Platform Architec
t, you will be pivotal in supporting a high-traffic mobile digital platform that integrates financial services, lifestyle, and rewards. Here, you will define the 5-year technical roadmap, ensuring a scalable and resilient service management environment for millions of users.

Key Responsibilities

  • Lead the long-term ServiceNow roadmap and platform governance strategy.
  • Design and align high-performance solutions across ITSM, ITOM, ITAM, and CMDB.
  • Define standards for complex workflows, automation scripts, and custom module configurations.
  • Ensure global scalability, stability, and rigorous development documentation.
  • Oversee the integrity of data modeling, discovery, and service mapping for full visibility.

Key Competencies

  • Minimum 6-8 years of leading ServiceNow architecture and hands-on development.
  • Expert-level mastery of ITSM, ITOM (Discovery/Event Mgmt), ...

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