Job Description

Job Description:

Planning &MI Analyst

Location: Cairo
Job Type: Full-time

Purpose of the Role

The Planning department is a key part of Operations, responsible for supporting the wider function in maintaining high-quality KPIs and performance standards within budget.

As a Planning & MI Analyst, you will ensure the right resources are planned across all customer-facing teams to consistently meet service targets. You will monitor performance, analyse trends, forecast workload, recommend staffing levels, identify opportunities to optimise resource utilisation, justify budget variances, and provide critical operational data for decision-making.

What You’ll Do

Your responsibilities may vary depending on business priorities and operational needs, but will include:

  • Creating short- and long-term analysis and planning to meet business objectives.
  • Partnering with key stak...

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