Job Description

Join Our Team as a Planned & Complex Works Planner!


Are you ready to take on an exciting challenge in the housing sector? We are seeking a skilled Planned & Complex Works Planner to join our dynamic team in Camden, Greater London, on a temporary basis starting July 20, . If you thrive in a fast-paced environment and have a knack for organising and coordinating, this role is for you!


Key Responsibilities:




  • Work Allocation & Scheduling: Review incoming repair requests, assign jobs based on priority and skillset, and manage schedules to meet SLAs.

  • Demand Management: Triage workloads to identify emergencies and high-priority issues, ensuring efficient resource utilisation.

  • Communication & Coordination: Serve as the vital link between operatives, contractors, and customer service teams, providing clear instructions and timely updates.

  • Customer Appointment Management:
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