Placement Year Customer Support Analyst, Birmingham - Studentjob.co.uk

Day-to-day, you will:

• Solve system and user issues while advising customers on functionality.
• Help clients configure the platform to meet their needs and test new software releases.
• Work directly with customers - onsite and remotely - to analyse needs and identify improvement opportunities.

Acturis provides clear career progression, structured training, and early responsibility, giving you everything you need to grow.

You can expect:

• A transparent career structure, regular feedback, and 3 formal performance reviews annually.
• Opportunities to lead projects, manage resources, and mentor junior team members.
• Intensive onboarding, industry-recognised training, and funded specialist courses as you progress.

You'll thrive here if you:

• On track to achieve a 2:1+ in a STEM degree and strong A-levels (AAB minimum, including an A in Maths).
• Are logical, ...