Job Description
Step into the role of IT Support Analyst at Piston Group in Mississauga, ON. Utilize your experience in managing IT infrastructure and supporting end-users effectively.
This position at Piston Group involves critical responsibilities, including managing Microsoft Active Directory and responding to IT incidents using ServiceNow. If you possess strong diagnostic skills and a comprehensive understanding of networking technologies, you will excel in this role that values proactive support.
Key Responsibilities:
• Administer and support Microsoft Active Directory functionalities
• Troubleshoot and resolve hardware and software issues daily
• Maintain wired/wireless network connectivity and apply updates
• Manage security patches and support backup processes
• Assist with mobile device support and A/V tools administration
Requirements:
• 3+ years of IT support experience required
• High School Diploma or GED mandatory, degree preferred
• Knowledge of VMware, ...
This position at Piston Group involves critical responsibilities, including managing Microsoft Active Directory and responding to IT incidents using ServiceNow. If you possess strong diagnostic skills and a comprehensive understanding of networking technologies, you will excel in this role that values proactive support.
Key Responsibilities:
• Administer and support Microsoft Active Directory functionalities
• Troubleshoot and resolve hardware and software issues daily
• Maintain wired/wireless network connectivity and apply updates
• Manage security patches and support backup processes
• Assist with mobile device support and A/V tools administration
Requirements:
• 3+ years of IT support experience required
• High School Diploma or GED mandatory, degree preferred
• Knowledge of VMware, ...
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