Job Description
Remote Pharmacy Customer Service Representative
100% Remote | Start Date: August 10, 2026
Location Requirement
Candidates must reside in one of the following states:
+ Florida
+ Georgia
+ Maryland
+ New Jersey
+ North Carolina
+ Pennsylvania
+ South Carolina
+ Texas
About the Role
We're seeking compassionate and detail-oriented Pharmacy Customer Service Representatives to support Medicare members with prescription drug coverage and pharmacy benefit questions. This is a high-volume, customer-focused role where you'll assist members, providers, pharmacies, brokers, and internal teams with pharmacy-related inquiries and issue resolution.
Many calls involve members who are experiencing barriers to accessing medications, making it essential to listen carefully, research solutions, explain benefits clearly, and guide callers through the appropriate next steps. Representatives must be comfortable h...
100% Remote | Start Date: August 10, 2026
Location Requirement
Candidates must reside in one of the following states:
+ Florida
+ Georgia
+ Maryland
+ New Jersey
+ North Carolina
+ Pennsylvania
+ South Carolina
+ Texas
About the Role
We're seeking compassionate and detail-oriented Pharmacy Customer Service Representatives to support Medicare members with prescription drug coverage and pharmacy benefit questions. This is a high-volume, customer-focused role where you'll assist members, providers, pharmacies, brokers, and internal teams with pharmacy-related inquiries and issue resolution.
Many calls involve members who are experiencing barriers to accessing medications, making it essential to listen carefully, research solutions, explain benefits clearly, and guide callers through the appropriate next steps. Representatives must be comfortable h...
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