Pharmacy Assistant

Overview: Pillway Pharmacy is in search of a dedicated and innovative Pharmacy Experience Specialist to join our team in Brampton, Ontario. This role is designed for a passionate individual who aims to redefine and elevate the patient experience within the pharmacy sector. The ideal candidate will be instrumental in facilitating a welcoming onboarding process, guiding patients through their prescription transfer, and ensuring all interactions are informative, empathetic, and aligned with our commitment to exceptional service.

Key Responsibilities:

Enhanced Patient Onboarding: Conduct engaging and informative onboarding sessions for new patients, clearly outlining our services and the benefits of transferring their prescriptions to Pillway Pharmacy.

Verification and Support Calls: Ensure the accuracy of patient information and prescription details through meticulous verification calls, provid...