Pharmacist

Minimum Requirements:

• At least 1 year contact center experience
• Healthcare experience preferred (insurance, HMO, claims, prior authorizations)
• Open to: 2 years in College and College Graduate

Candidates must demonstrate the ability to:

• Resolve claims disputes
• Navigate complex medical and insurance issues
• Provide accurate benefit explanations
• Deliver compassionate, solution-oriented service

Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Conduct follow-up calls to ensure customer satisfaction.
• Provide real-time support through live chat platforms.
• Manage customer retention and save cancellation requests.
• Perform data entry tasks with high attention to detail.
• Adhere to ...