Job Description
Key Responsibilities
- Demonstrate warmth, empathy, and compassion while acting in the patient’s best interest to achieve excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and adherence, health risk assessments, injections/vaccines, etc.)
- Provide patient counselling and education for new therapy to patients and caregivers, tailoring to the needs and concerns of the patient (e.g., literacy, hearing loss, privacy, etc.)
- Initiate care plans, follow up, and complete proper documentation.
- Participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients.
- Actively engage in Fusion to ensure patients experience seamless care and a consistent pharmacy experience across locations.
- Ensure prescription safety by prioritizing technical functions to Pha...
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