Job Description

Join a dynamic insurance brokerage nestled in North York, where opportunity meets growth! Our client, a forward-thinking team dedicated to exceptional client service, is seeking a passionate and experienced Personal Lines Customer Service Representative to become a vital part of their in-office team. If you’re ready to make an impact, work with an impressive book of business, and thrive in a collaborative environment, this role is your next career move!

What You’ll Do:

  • Prepare, review, and process applications, endorsements, binders, and invoicing via EPIC and carrier portals

  • Recommend additional coverages to clients and assist with renewals, cancellations, and policy changes

  • Build strong relationships by communicating effectively through calls, emails, etc.

  • Maintain detailed electronic client files, manage renewal lists, and support special projects as needed

  • Respond promptly to client and underwriter inquiries, p...

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