Job Description

Pursue a rewarding career as a Personal Banking Associate in Châteauguay, Quebec, focusing on customer engagement and problem resolution. Use your expert knowledge to guide customers through their banking journey.
In this position, you will be responsible for meeting customers' day-to-day banking needs while educating them on various digital banking services. Building customer confidence in these tools will be key to enhancing their overall banking experience.
Key Responsibilities:
• Attend to customer banking and service transaction needs
• Guide customers to suitable contacts for solutions
• Promote digital banking literacy among customers
• Support staff with scheduled and emergency cash transactions
• Recommend process improvements for operational excellence
Requirements:
• High School diploma and 1+ years experience
• Proficient in MS Office and branch operational software
• Knowledgeable in banking solutions and processes
• Strong communicator ...

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