Job Description
An exciting opportunity has arisen for an experienced People System Support Administrator to join a well-established organisation on a 6-month fixed-term contract.
This role is responsible for supporting the day-to-day maintenance and optimisation of the organisation’s HR system (iTrent), acting as a subject matter expert and key point of contact for system-related queries.
The successful candidate will play an important role in ensuring data accuracy, driving best practice, and delivering a high standard of customer service to internal stakeholders.
Key Responsibilities
• Manage the central HR systems queries mailbox, responding to and resolving issues within agreed service levels to deliver an excellent user experience
• Act as a super user for the iTrent system, providing technical support to internal stakeholders and liaising with external suppliers and internal IT teams where required
• Troubleshoot system issues, identify root causes, and escalate softwa...
This role is responsible for supporting the day-to-day maintenance and optimisation of the organisation’s HR system (iTrent), acting as a subject matter expert and key point of contact for system-related queries.
The successful candidate will play an important role in ensuring data accuracy, driving best practice, and delivering a high standard of customer service to internal stakeholders.
Key Responsibilities
• Manage the central HR systems queries mailbox, responding to and resolving issues within agreed service levels to deliver an excellent user experience
• Act as a super user for the iTrent system, providing technical support to internal stakeholders and liaising with external suppliers and internal IT teams where required
• Troubleshoot system issues, identify root causes, and escalate softwa...
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