People & Service Manager

We are searching for a People & Service Manager to join our team in Milton Keynes City Centre. The role involves driving customer experience through team motivation and store performance.

Department: Store Management
Location: Milton Keynes City Centre

Responsibilities

• Consistently deliver great service and role model this throughout the store team.
• Create a diverse and inclusive environment where all the store team feel valued.
• Create a wellbeing culture in store by being a direct line of communication for the store team.
• Confidently duty manage in all areas of the store operation including product and operations.
• Consistently delight customers through delivering the best customer journey across service, people, visual and operations.
• Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their ...