People Operations & Systems Partner

[What the role is]

We are redesigning our HR service delivery to be leaner, smarter, and more efficient. We are seeking a Tech-Minded POS Partner to play a lead role in shaping this journey. This is not a traditional HR operations role. You will be responsible for driving reliable HR service delivery while leading the design, governance, and continuous improvement of HR systems, workflows, and automation solutions that strengthen the future operating model of the HR function.

[What you will be working on]

HR Operations & Service Delivery (The BAU)

• Lead and govern end-to-end annual HR cycles, including but not limited to performance ratings, bonus administration, and promotion exercises, ensuring operational readiness, process integrity, timeliness, and accuracy across stakeholders.
• Oversee and strengthen core HR processes such as employee onboarding/offboarding, vendor payments, and claims processing, with responsibility ...