People Operations Specialist

About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why this role matters

As our team at Lucidya in Egypt grows, our people need a seamless, supportive experience across every stage of the employee lifecycle. From onboarding to payroll, HR compliance to employee engagement, the People Operations Specialist ensures that our teams can focus on delivering exceptional customer experiences without being bogged down b...