Job Description

What the Role Entails

As the Center of Expertise (COE) for Employee Relations Operations, you will be responsible for the standardization, optimization, and governance of employment lifecycle processes across Shared Service Centers (SSCs) in three regions (APAC, EMEA, and AMER) spanning 20+ countries. By leading cross-functional collaboration with Data Privacy, Compliance, and HRIS teams, you will ensure the accuracy and consistency of global employment rules, systems, and data, while enhancing operational quality, efficiency, and employee experience.

1. Process & Rule Governance Center

  • Capability Building: Collect, organize, interpret, and empower global core employment rules, including but not limited to contract types, terms, probation periods, notice periods, and statutory compensation. Establish and maintain a unified global rule repository.
  • Operational Optimization: Optimize end-to-end employment-related processes a...

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