Job Description
Description We are looking for a PC Technician to provide hands-on technical support for students, faculty, and staff in a Higher Education environment in Brooklyn, New York. This Contract position focuses on resolving everyday desktop and device issues across both Windows and Mac systems while delivering responsive end-user assistance. The ideal candidate will be comfortable supporting hardware, software, connectivity, and account access needs in a fast-paced campus setting.
Responsibilities:
• Deliver first-line desktop support for end users by diagnosing and resolving common hardware, software, and access-related issues.
• Support both Windows and macOS devices, including troubleshooting operating system problems and user-specific technical concerns.
• Help users connect to campus Wi-Fi and ensure reliable access to network resources on supported devices.
• Assist with the installation and setup of Microsoft Office and other standard applications required for da...
Responsibilities:
• Deliver first-line desktop support for end users by diagnosing and resolving common hardware, software, and access-related issues.
• Support both Windows and macOS devices, including troubleshooting operating system problems and user-specific technical concerns.
• Help users connect to campus Wi-Fi and ensure reliable access to network resources on supported devices.
• Assist with the installation and setup of Microsoft Office and other standard applications required for da...
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