Job Description
Description We are looking for a PC Technician to provide hands-on technical support for a Higher Education environment in Brooklyn, New York. This is a Contract position focused on assisting users with everyday desktop and device issues across both Windows and Mac systems. The role is ideal for someone who can deliver responsive end-user support, resolve access-related concerns, and help maintain a smooth technology experience for students, faculty, and staff.
Responsibilities:
• Provide first-level desktop support for end users by diagnosing and resolving routine hardware, software, and access-related issues.
• Support both Windows and macOS devices, ensuring systems are set up properly and functioning reliably for daily use.
• Help users connect to campus Wi-Fi and troubleshoot network access problems affecting laptops and other devices.
• Guide end users through the installation and setup of Microsoft Office and other standard productivity applications.
• In...
Responsibilities:
• Provide first-level desktop support for end users by diagnosing and resolving routine hardware, software, and access-related issues.
• Support both Windows and macOS devices, ensuring systems are set up properly and functioning reliably for daily use.
• Help users connect to campus Wi-Fi and troubleshoot network access problems affecting laptops and other devices.
• Guide end users through the installation and setup of Microsoft Office and other standard productivity applications.
• In...
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