Job Description
Description
The PC Support Technician provides on‑site technical support to hospital staff, focusing on device refresh tasks, troubleshooting, and ensuring reliable access to technology in a clinical environment.
Key Responsibilities
+ Perform laptop and desktop refresh tasks, including installation, configuration, imaging, and troubleshooting.
+ Provide on‑site technical support to hospital staff with minimal disruption to clinical workflows.
+ Maintain accurate documentation of equipment inventory, service requests, and completed work.
+ Collaborate with IT team members to resolve technical issues promptly.
+ Ensure adherence to hospital policies, procedures, and security protocols.
Qualifications
+ Proven experience in field services, desktop support, or a similar technical support role.
+ Strong customer service skills with the ability to communicate effectively with medical staff.
+ Detail‑orien...
The PC Support Technician provides on‑site technical support to hospital staff, focusing on device refresh tasks, troubleshooting, and ensuring reliable access to technology in a clinical environment.
Key Responsibilities
+ Perform laptop and desktop refresh tasks, including installation, configuration, imaging, and troubleshooting.
+ Provide on‑site technical support to hospital staff with minimal disruption to clinical workflows.
+ Maintain accurate documentation of equipment inventory, service requests, and completed work.
+ Collaborate with IT team members to resolve technical issues promptly.
+ Ensure adherence to hospital policies, procedures, and security protocols.
Qualifications
+ Proven experience in field services, desktop support, or a similar technical support role.
+ Strong customer service skills with the ability to communicate effectively with medical staff.
+ Detail‑orien...
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