Payroll Tax Analyst

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 

SuitePeople US Payroll is the first vertical in Oracle NetSuite Support which caters end to end payroll processes. Business activities from PS implementations, Customer Support, Client Relationship to Back office tax handling are centralized within the Support Department. 

We are looking for a Payroll analyst who primarily acts as liaison between Payroll Operatio...