Payroll Analyst

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As a member of the Support organization, you focus on delivering post‑sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. You will resolve post‑sales non‑technical inquiries via phone and electronic means, answer technical questions about our Electronic Support Services, and be a primary point of contact for customers. Your role will also involve facilitating customer relationships with Support and advising internal Oracle employees on diverse customer situations and escalated issues.

Job Description

SuitePeople US Payroll is the first vertical in Oracle NetSuite Support that caters to end‑to‑end payroll processes. Business activities from PS implementations and customer support to client relationship and back‑office tax handling are centralized within the Support Department. We are looking for a Payroll Analyst who primarily acts as...