Job Description

Job Description

  • Job ID: 22777CN

  • Date posted: 08/06/2026

    • WHAT YOU'LL NEED TO HAVE

    • Broad knowledge of IKEA concept, brand objectives, values and vision
    • Broad knowledge of IKEA tools, processes and cycles
    • Good knowledge of project and change management methods and tools as well as stakeholder management
    • Broad knowledge of the IKEA multichannel reality and online customer behaviours
    • Broad knowledge of operational plans and goals as well as follow up on KPIs
    • Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points
    • Broad knowledge about the local market environment, expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs
    • Broad knowledge of how to optimise the customer experience across paymen...

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