Payment risk

Responsibilities

• Review escalated customer accounts for payments fraud risk in a timely and accurate manner (chargebacks, ACH returns, wire disputes, etc).
• Identify and derive insights from fraud trends and patterns observed in the queues, and communicate these findings to Payments Risk management
• Provide feedback regarding rule performance and risk logic to corresponding Payments Risk investigations teams
• Proactively surface inefficiencies in operational workflows and recommend improvements or solutions to same
• Assist in the creation of review processes and documentation
• Set a high bar for Payment Risk Analysts within the organization by setting an example through performance and work ethic.

Qualifications

• Minimum of 2 years of relevant experience in risk analysis, investigations or risk operations
• You have excellent English communication skills, both written and verbally
• BA / BS de...