Job Description
Become a pivotal part of Payments Canada as a Bilingual Payment Operations Centre Analyst. This Toronto-based role emphasizes payment systems oversight and incident management in a hybrid setting.
In this Level III analyst position, your responsibilities include monitoring payment systems and engaging with stakeholders. You'll be instrumental in incident mediation and enhancing operational documentation. Your contributions will impact the efficiency of Canada's essential payment services.
Key Responsibilities:
• Monitor dashboards for payment system anomalies
• Execute incident management processes with efficiency
• Liaise between service partners and Payments Canada
• Participate in operational readiness for new payment systems
• Deliver continuous high-level customer service
Requirements:
• Bilingual proficiency in English and French
• Post-secondary education in relevant fields
• Minimum 5 years experience in an operations support environment
• IT...
In this Level III analyst position, your responsibilities include monitoring payment systems and engaging with stakeholders. You'll be instrumental in incident mediation and enhancing operational documentation. Your contributions will impact the efficiency of Canada's essential payment services.
Key Responsibilities:
• Monitor dashboards for payment system anomalies
• Execute incident management processes with efficiency
• Liaise between service partners and Payments Canada
• Participate in operational readiness for new payment systems
• Deliver continuous high-level customer service
Requirements:
• Bilingual proficiency in English and French
• Post-secondary education in relevant fields
• Minimum 5 years experience in an operations support environment
• IT...
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