Payment Exception Coordinator

Payment Exception Coordinator
Full-time, Hybrid, 1-Year Temporary Contract 

The Payment Exception Coordinator is responsible for the accurate processing and reconciliation of payments across multiple systems and lockboxes for both Canadian and U.S. operations. Core responsibilities include managing payments and refunds, processing EFT and W9 requests, resolving payment discrepancies, and collaborating closely with branch accountants to ensure timely issue resolution. 

The role also supports operational workflows by handling mail related to Enforcement and Monthly Parking, preparing cheque deposits, arranging courier services, and posting unidentified cheques. This hybrid position requires onsite work at the Vancouver downtown office once per week to complete essential in‑person duties.