Job Description

Job Description

Our Latham Internal Medicineis hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care.

Hours are Monday-Friday 8-5.

The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff.

Other responsibilities include:

  • Greet patients in friendly and professional manner and complete check-in/check-out process.
  • Process incoming telephone calls/messages based on office policy and procedure.
  • Schedule appointments for patients, following office protocols for access to care.
  • Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
  • Obtain specimens (, urine, blood, etc.) from patients as directed by the provider.
  • ...

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