Patient Support Coordinator

BIOAXIS Healthcare, an IQVIA business, the largest company that specializes in the provision of high-quality Patient Education and Care Services, through patient support programs, is seeking for a Patient Support Coordinator.

Position Description

• Telephone support, patient service and guidance on matters of hospitalization, medication, disease management, drug administration and other health services

• Scheduling visits and sending medicines and other consumables based on company procedures

• Conduct reminders, patient satisfaction surveys and other outbound calls

• Management of pharmacovigilance reports (adverse events and product complaints in pharmaceutical products)

• Coordination and communication with the other departments of the company

• Data entry in the information system

Qualifications required

• Degree of AEI/ATEI/IEK of Health Professionals and related professions

• Previous exper...