Job Description

Location: 6560 Fannin (On-Site)
Schedule: Full-Time | Day Shift

*Serve as the primary liaison between patients, families, physicians, and healthcare providers, ensuring clear, timely, and compassionate communication.
*Provide patient facilitation services by guiding patients through appointments, treatments, follow-up care, and healthcare resources.
*Support diverse patient populations by delivering culturally sensitive communication and guidance throughout the continuum of care.
*Coordinate patient appointments, referrals, authorizations, and follow-up services across multiple departments and clinical specialties.
*Partner with clinical and administrative teams to improve patient flow, operational efficiency, and patient satisfaction.
*Maintain accurate and up-to-date patient records within electronic health record (EHR) systems.
*Address patient concerns, resolve barriers to care, and facilitate timely access to services.
*Ensure compliance with organ...

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