Job Description
We're looking for a detail-obsessed, patient-first Patient Services & Scheduling Coordinator to keep our Gastroenterology practice running like a well-oiled endoscopy suite. This role is the central hub for communication, scheduling, and patient coordination—ensuring every appointment, procedure, and message flows smoothly.
Key Responsibilities
Inbound Communication Management
- Process and accurately route inbound faxes in a timely manner.
- Monitor and respond to website inquiries, ensuring prompt follow-up.
- Manage screening colonoscopy requests through the Woven X platform.
- Maintain complete and organized documentation within the EMR system.
Scheduling & Coordination
- Schedule GI procedures, including screening colonoscopies, using Task Inbox workflows.
- Coordinate office visits and follow-up appointments.
- Verify patient demographics and confirm all required documentation is...
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