Job Description

The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.


  • Part Time/Benefits Eligible

  • Monday- Friday 7am-11:30am

  • 4885 Olentangy River Road Columbus, OH 43214

    • Essential Duties and Responsibilities:

  • Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.

  • Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.

  • Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.

  • Collect copays, deductibles and/or outstanding balances.

  • Responsible for checking patients ou...

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