Job Description
*MUST BE LOCATED IN AZ or NV TO APPLY*
Location : Fully Remote
Hours of Operation: Monday through Friday, 5am to 6:30pm - Will be scheduled an 8 hour shift (must be available anytime during this window)
Qualifications
+ Must have 1+ year of recent (2023-2026) healthcare call center experience handling high volume inbound calls adhering to performance metrics
+ Must have experience with scheduling patient appointments, insurance verification and medical terminology
+ MA experience is a plus
Description
+ Answer, screen and process a high volume of incoming calls in a professional manner.
+ Directs patient access to the practice by scheduling and canceling patient appointments for a a multiple providers.
+ Utilize and adhere to a phone script, clinical decision trees and scheduling criteria following department guidelines.
+ Communicates, to patients and external external ordering physicians' offices,...
Location : Fully Remote
Hours of Operation: Monday through Friday, 5am to 6:30pm - Will be scheduled an 8 hour shift (must be available anytime during this window)
Qualifications
+ Must have 1+ year of recent (2023-2026) healthcare call center experience handling high volume inbound calls adhering to performance metrics
+ Must have experience with scheduling patient appointments, insurance verification and medical terminology
+ MA experience is a plus
Description
+ Answer, screen and process a high volume of incoming calls in a professional manner.
+ Directs patient access to the practice by scheduling and canceling patient appointments for a a multiple providers.
+ Utilize and adhere to a phone script, clinical decision trees and scheduling criteria following department guidelines.
+ Communicates, to patients and external external ordering physicians' offices,...
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